Returns

A 14-day right of return is applicable to the items purchased in the online shop of thaya.ee/pood.

The right of return ensures that the delivered items comply with the order.

The returned items must be unused and in the original package.

In order to return items, submit a declaration to the e-mail address epood@thaya.ee within 14 days as of receiving the items.

The customer shall cover the costs of returning the item and the initial cost of shipping is not compensated (except for when the returned items do not correspond to the order).

In case of returning items, the purchased item/items must be returned immediately but no later than within 30 days.

The money for the returned items is returned immediately but no later than within 30 days.

The consumer’s right of return is stipulated in legal acts and is not a special characteristic of ordering from pood.thaya.ee online shop.